Your Privacy

Privacy Policy

Last Updated: June 2026

The Only Soap (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or make a purchase.

Information We Collect

When you place an order, create an account, subscribe to emails, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through our payment providers)

• Order history

• Information you provide through forms or communications

We may also automatically collect certain information about your device and website usage, including:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on our website

• Referring website information

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support website functionality.

Most web browsers allow you to control or disable cookies through browser settings.

How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Communicate about orders and customer service requests

• Send order confirmations and shipping updates

• Improve our website, products, and services

• Analyze website performance and usage trends

• Send promotional emails if you have opted to receive them

• Comply with legal obligations

Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

• Website hosting providers

• Payment processors

• Shipping carriers

• Email marketing providers

• Analytics providers

These providers receive only the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Data Retention

We retain personal information only as long as reasonably necessary to fulfill orders, provide customer service, comply with legal obligations, resolve disputes, and enforce our agreements.

Payment information is not stored by The Only Soap and is processed by secure third-party payment providers

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Please note that certain information may need to be retained for legal, tax, accounting, or legitimate business purposes.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and products are not directed to children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: theonlysoap@theonlysoap.com