Frequently Asked Questions
What ingredients do you use in your soaps?
Our soaps are made with premium natural and botanical ingredients, free from harsh chemicals. Each product is crafted in small batches to ensure quality.
Are your products vegan and cruelty-free?
Yes! All of our products are cruelty-free. Please check individual product pages for vegan-specific details.
How long does shipping take?
Orders typically ship within 2–3 business days. Delivery times vary by location.
Do you offer local delivery?
Yes, we offer local delivery for customers in North Carolina. Select local delivery at checkout if available in your area.
Do you ship to Alaska and Hawaii?
Yes! Standard U.S. orders ship for a flat $7. Customers in Alaska and Hawaii pay actual discounted USPS shipping rates at checkout.
What is your return policy?
We want you to love your purchase. If you're not satisfied, please contact us within 14 days of receiving your order and we'll make it right.
How do I contact you?
You can reach us through our Contact page or by emailing us directly. We typically respond within 1–2 business days.